vagas pessoas com deficiência, contrato CLT.
Detalhes da Vaga
The Supervisor, Billing manages the day to day performance of a team of analysts. Sets team objectives, targets and priorities under guidance from manager / senior manager. Develops the team capability in conjunction with manager / senior manager. May manage a small portfolio of accounts.
Monitors and ensures that the monthly billing is complete and accurate for assigned customer base in accordance with close calendar Processes billing adjustments timely and accurately to customer accounts, ensuring that the proper levels of authorization and documentation are in place
Works closely with cross functional organizations to support the timely and accurate investigation and resolution of customer billing issues
Reviews Invoices and conducts variance analysis with sign off required
Resolves and tracks billing issues as they arise working with the upstream teams to fix root cause problems (e.g. SLA credits, install date discrepancies).
Responds to customer inquiries within departmental SLAs to resolve potential issues
Strong communications and relationship building with other departments and varying levels of management. (IT, Customer Care, Sales, etc.).
Manages special projects as assigned to them
Travels to other regions for training/support of GPO related projects
System and Process Efficiencies
Participates and leads all new and existing systems acquisitions testing, process, etc.
Provides input into the on-going development and support of processes and policies to drive process improvement
System Operational Support
Provides input into the on-going development and support of billing systems including prioritization of open incidents to drive process improvement
Reporting and Controls
Monitors metrics across the team (including flux, SR, escalations) and acts accordingly
Produces and appropriately files reports and other data sources that are necessary for SOX controls and to support internal and external audit
Prepares reporting for other regions as required
Performs Month end close activities including transfer and recon of AR
Leads day to day team operations
Serves as a backup to lead dept. meetings in the Managers absence
Plano de Saúde,
Bachelor\\\'s Degree in Business Management, Accounting or Finance;
Solid experience acting as a Sr Analyst, Specialist or Supervisor in Billing or Credit & Collection fields;
Proficiency in English;
Great Microsoft Excel skills;
Previous experience with Oracle will be a plus;
Excellent stakeholder and workload management skills;
Willingness to lead small teams and give full support to the Manager when required.
Inglês - Avançado;
Área da Vaga
Tecnologia de Informação.
Local de trabalho
Sao paulo / SP
Quantidade de Vagas
Vigência da vaga
Termina em menos de 60 dias
A empresa tem Acessibilidade para PCD?
Candidato PCD, não esqueça de atualizar seu currículo com o número do CID e com um breve descritivo de sua deficiência para facilitar o recrutamento e seleção.