Empresa confidencial

Vaga Billing Supervisor PCD

Sao paulo / SP

Contrato CLT

TAGS:
empresa confidencial, vagas pessoas com deficiência, contrato CLT.

Detalhes da Vaga

Billing Supervisor The Supervisor, Billing manages the day to day performance of a team of analysts. Sets team objectives, targets and priorities under guidance from manager / senior manager. Develops the team capability in conjunction with manager / senior manager. May manage a small portfolio of accounts. Responsibilities Billing Monitors and ensures that the monthly billing is complete and accurate for assigned customer base in accordance with close calendar Processes billing adjustments timely and accurately to customer accounts, ensuring that the proper levels of authorization and documentation are in place Works closely with cross functional organizations to support the timely and accurate investigation and resolution of customer billing issues Reviews Invoices and conducts variance analysis with sign off required Customer Support Resolves and tracks billing issues as they arise working with the upstream teams to fix root cause problems (e.g. SLA credits, install date discrepancies). Responds to customer inquiries within departmental SLAs to resolve potential issues Strong communications and relationship building with other departments and varying levels of management. (IT, Customer Care, Sales, etc.). Project Management Manages special projects as assigned to them Travels to other regions for training/support of GPO related projects System and Process Efficiencies Participates and leads all new and existing systems acquisitions – testing, process, etc. Provides input into the on-going development and support of processes and policies to drive process improvement System Operational Support Provides input into the on-going development and support of billing systems including prioritization of open incidents to drive process improvement Reporting and Controls Monitors metrics across the team (including flux, SR, escalations) and acts accordingly Produces and appropriately files reports and other data sources that are necessary for SOX controls and to support internal and external audit Prepares reporting for other regions as required Performs Month end close activities including transfer and recon of AR Team Leadership Leads day to day team operations Serves as a backup to lead dept. meetings in the Managers absence

Benefícios

Vale Transporte, Vale Refeição, Plano de Saúde, Plano Odontológico,

Escolaridade Mínima

Graduação.

Habilidades requeridas

Requirements Bachelor\\\'s Degree in Business Management, Accounting or Finance; Solid experience acting as a Sr Analyst, Specialist or Supervisor in Billing or Credit & Collection fields; Proficiency in English; Great Microsoft Excel skills; Previous experience with Oracle will be a plus; Excellent stakeholder and workload management skills; Willingness to lead small teams and give full support to the Manager when required.

Idiomas

Inglês - Avançado;

Área da Vaga

Tecnologia de Informação.

Local de trabalho

Sao paulo / SP

Quantidade de Vagas

1

Vigência da vaga

Termina em menos de 60 dias

A empresa tem Acessibilidade para PCD?

Sim:

Deficiência

Não informado.

Importante

Candidato PCD, não esqueça de atualizar seu currículo com o número do CID e com um breve descritivo de sua deficiência para facilitar o recrutamento e seleção.